Hundreds of commuters were pictured stuck at London Bridge station
Huge crowds of commuters were stuck at London Bridge station waiting to board trains.
Photos showed hundreds of people queuing to access the escalators leading to the platforms.
Passengers reported people being “dizzy”, having panic attacks and needing help to exit by station staff.
Southeastern Railway’s general manager said the disruption was due to an intruder.
Commuter Jimmy Court, who was traveling from Cannon Street in Hayes, Kent, said: “You can see it looks like it’s in the thousands.
“It was quite concerning and dangerous. The staff seemed to have no idea what to do and more and more people seemed to be joining the crowd from the new connection services.
“There was no way out and the staff closed the escalators to the platforms.
“At least two people had to be directed out [and] let through the barriers with panic attacks.
‘Most of the mess appears to be due to December timetable changes which see a large number of Canon Street passengers changing at London Bridge as direct trains have been axed.’
Posting on Twitter, Southeastern chief executive Steve Wight said: “This is the second time crowd control has recently been required at London Bridge. The last time was when a points failure caused a disturbance.
“Tonight’s disruption was due to an emergency call stopping all trains due to an intruder. A review will take place tomorrow.”
A Southeastern spokesperson added: “The intruder has now been apprehended, power has been restored to all lines by Network Rail and normal services have resumed. We are sorry for any inconvenience caused to our customers due to this incident.”
The Deputy Leader of Greenwich Council has written an urgent letter to Southeastern regarding conditions at London Bridge.
Network Rail has been approached for comment.
Follow BBC London on Facebook, Twitter and Instagram. Send your story ideas to hellobbclondon@bbc.co.uk
Related Internet Links
The BBC is not responsible for the content of external sites.
Comments are closed.